Control Panel

Account Info

Viewing Your Billing History

Click the Control Panel tab to access your Control Panel area, then click the Account Info tab to view your Billing History.

In your Billing History, the date is listed for any charges, along with a description of the payment and the total charge.

Printing an Invoice

Click the date of the payment to open an invoice in a new browser window for printing.

Suspended Accounts

Accounts are suspended when billing status shows one or more unpaid invoices. Your invoices may be unpaid due to a billing error caused by your bank, a change in billing address, or because the charge was rejected by your bank for being over limit.

To reactivate your account, see Updating your Billing Information below if necessary, and submit payment for any invoices marked as due. Once valid payment information is entered and approved, your account will be reactivated automatically.

Account or Billing Status Questions

If you have a question about your account, please click “New Ticket” on your Control Panel Help tab and choose “I have a billing-related question or problem” for the reason when you enter your message.

There is also a shortcut for this on your Billing History page, with the “Submit a billing Help Ticket” link.

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Updating your Billing Information

In your Control Panel on the Account Info tab, click the Update Credit Card link to open your billing information.

Enter your new information and press “Save Changes”.

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Upgrading or Downgrading Your Membership

In your Control Panel on the Account Info tab, click the Upgrade/Downgrade Account link to open the page to set your TypePad membership level.

After you select your new TypePad level and click “Change My Membership”, you will be prompted to confirm whether you wish to change your membership level.

Once you confirm, the change will take place immediately and your account will now have the features of the new level. You will also receive an email message summarizing the changes.

Your billing price would change from the beginning of the next full month of service, with monthly plans being adjusted to the new price level and yearly plans being adjusted by a prorated amount from the beginning of the next calendar month.

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Cancelling Your TypePad Account

Click the Control Panel tab to access your Control Panel area, then click the Cancel my account link in the Control Panel Shortcuts to open the page where you can cancel your membership.

If you have a monthly payment plan, your service will terminate at the end of the current month, after which you will not be charged again. A yearly plan will terminate at the end of the year for which you have paid, after which you will not be charged again. Refunds are not offered for the unused balance on an account which has been cancelled.

You can cancel your TypePad account at any time during your 30 day trial and you will not be charged.

Before Cancelling

Before you cancel your TypePad paid membership, please be aware of the following events that will occur:

• Your public weblogs, photo albums, TypeLists, and any other file associated with your account will be deleted.

Once you cancel your paid membership, this deletion will take effect immediately. WE CAN NOT UNDO THIS DELETION. There are no refunds for partial months. If you pre-paid for a year of the service, we can not refund your payments for the remaining months. Once you cancel your membership, this deletion will take effect immediately. WE CAN NOT UNDO THIS DELETION.

• Any promotional codes or lifetime discounts associated with your account will be discarded.

If you choose to sign up for the TypePad service at a later date, your current codes will not be carried over, and you will be required to pay full price for the service.

• If you are a guest author on another TypePad weblog, your account will be downgraded to Guest Author.

You will be able to remain a member of any weblog on which you are currently a guest author. Upon cancellation you will be downgraded to a free member of TypePad, and any weblog, photo album, TypeList, or file not associated with the weblog that you are a guest author of will be deleted.

You must agree to the terms of cancellation before your account is deleted. After cancellation, you will receive an email message confirming cancellation of your TypePad paid account.

Please contact TypePad Support by submitting a support request first if you have any questions.

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