August 13, 2011

Billing Overview

Billing Summary

At Account > Billing Info, the billing information for your account is available. Here, you can change the information for your billing cycle and credit card as well as view your billing history.

Current Plan

Upgrade or Downgrade

To change the account level, click the Upgrade or Downgrade link, select new account level, and click the Change My Membership button. Your account level will be changed immediately, and if you upgrade, your credit card will be billed the pro-rated upgrade fee for the remainder of the billing cycle immediately. Please the complete article on changing your account level for more information.

Cancel Account

Before canceling your account, please see the article on cancelling your account.

When you click the Cancel Account link, you will be directed to the terms of cancellation which you need to agree to before cancellation can be completed. Then, click the Yes, cancel my paid membership link. You will be prompted to confirm your cancellation, and you can click okay if you want to proceed. Once you cancel, your account will be deleted immediately, and your blog will be no longer accessible online. Refunds are not offered for any unused balance on the account for either Monthly or Yearly plans.

Billing Cycle

Please note you will not receive a refund to your credit card if you change the Billing Cycle from Yearly to Monthly. Your TypePad account will instead be credited the difference for the remainder of your Yearly cycle. Your Monthly fees will then be subtracted from this TypePad credit until they are depleted. Your credit card will then be charged for your Monthly fees.

Payment Method

To update your payment method, click Account from the top right of your dashboard, then Billing Info from the sidebar. Click the Update link next to Payment Method to open your billing information.

Billing Rate

TypePad offers four subscription levels: Basic, Plus, Pro, and Business Class. You can read more about each level and the features for each here.

Next Billing

When you create your account, your billing date begins at the end of your 14 day trial. If you are a Monthly subscriber, you will be billed on the same date (i.e. 5th, 12nd, etc.) each month. If you are a Yearly subscriber, your billing date will be the same day each year. This date is displayed under the Next Billing section.

If your account ever becomes suspended, when you update your billing information, you will be billed for the remainder of your billing period and your billing date does not change.

Member Since

This section displays the month and year that you originally created your TypePad account.

Discount Code

If you have applied a discount code to your account, the specifics of the code, like the percentage off and the length of the discount, will be displayed here.

Transaction History

Your billing transactions - along with the date you were billed, your credit card type and its last four numbers, the description, and the amount of the charge will be listed, from newest to oldest. To view a printable invoice of the charge, click the View Invoice link.

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